Frequently Asked Questions

A rider's guide to RGNT.

Everything you need to know.

From placing an order, customizations and refunds to maintenance support, insurance policy and warranty info, we've answered it all - giving you peace of mind and full freedom to ride.

Orders

Where can I buy a RGNT bike?

The RGNT No.1 is available and approved in all countries across the EU, UK, Switzerland and Norway. As long as you call one of these countries home, you can purchase a bike on our website.

You can also go through one of our dealers. Find your nearest RGNT dealer here or contact us to make your purchase online.

Please note that if you place an order from a country where a local dealer is not present, it will be handled as a private import meaning that the delivery, import fees, registration needs as well as the service and maintenance of the motorcycle will be handled by you.

How can I pre-order a RGNT No.1?

You can pre-order a RGNT No.1 Classic or Scrambler on our website. Make the bike your own by using our customizable features and choose your personal seat and tank color. We require a deposit of €450 to start, and the remaining balance will be due a couple of weeks before your bike is shipped out.

Can I change the specification of my bike after I have confirmed my order?

Yes, but make sure you contact us about your inquiry before full payment and production starts.

How long does my bike take to arrive?

This depends on our production queue which varies monthly. Usually we ship within 15-20 weeks.

Where does my RGNT No.1 get delivered to?

When you order via our website, you have the option of shipping your bike to your home address, your nearest dealer, or pick up at our location in Kungsbacka, Sweden (only for Swedish residents).

If you’ve ordered through a dealer, your bike will be delivered to that particular location.

How is the bike delivered?

The bike will be delivered in a wooden crate with a Quick Guide on how to set up your bike.

Can I finance the purchase of my bike?

Financing is availible in countries where RGNT dealers are present. If you choose the financing option through our website we will connect you to your closest dealer in your country.

How do I pay for my bike?

Deposit will be paid with creditcard and the rest of the amount will be invoiced by RGNT Motorcycles. The applicable VAT will be deducted on the final invoice. You as a customer will then pay VAT in your country of residence.

How much is the shipping cost?

Standard shipping cost is €250 in countries where we have dealers.

Outside these countries the shipping cost is not fixed and will vary based on country of residence. The shipping cost will be added on your final invoice.

Can I cancel my pre-order?

Yes. However, ensure you cancel before we begin production of your bike.

What happens to my deposit after I cancel?

Your deposit is refundable 14 days from the order date of your bike. Otherwise, we’ll have to class your deposit as non-refundable.

General

I’ve checked out the full specs on your website. How can I get more information?

Send us a direct message in the chat with your questions or email hello@rgnt-motorcycles.com. Our team will get back to you within 24 hours during standard office-days.

Can I book a test drive?

Of course. You can test drive a RGNT No 1. at one of our dealers or at our flagship location in Kungsbacka, Sweden. Book your test drive here.

What does the RGNT bike sound like?

The engine is quiet and there is no additional sound added to it. Thanks to its L3e-A1 classification, we’re not required to amplify or alter the sound in any way.

Where are the bikes made?

All RGNT bikes are built by hand by RGNT engineers and product specialists at our flagship location in Kungsbacka, Sweden.

How do I register the bike in my country?

The bike will arrive unregistrated together with the original CoC. You will have to arrange the registration yourself. Please contact your local authorities or dealer for help.

Does my RGNT Motorcycle qualify for EV incentives?

Please check with your local authorities or local dealer for help.

Driving

What kind of drivers license do I need to ride a RGNT Motorcycle?

You need a license to drive an EU vehicle class L3e-A1, meaning vehicles up to 11kW power. Many EU countries allow you to drive a bike with your car license.

However this differs between countries. We recommend that you get in touch with your local authorities to find out which license you’ll need to get for your country.

How do I insure the bike?

The RGNT No.1 bike is insured like all other bikes. We recommend checking with your insurance company. Generally they’ll ask for specifications such as license type, kW power and more. The cost of insurance will differ but the bike’s L3e-A1 classification, should keep the fee relatively low.

Service

How long is the warranty for?

In tune with EU guidelines, the warranty available with purchase is available for 2 years and 30.000 KM.

What kind of maintenance is required?

Our RGNT bike requires much less maintenance than a combustion engine motorcycle. Each one of our certified service partners are qualified for maintaining electric motorcycles.

Can I buy spare parts for my RGNT Motorcycles?

Yes, either at your local dealer or through us! We recommend you do it through your local dealer.

I have an issue with my bike, where do I get support?

Contact your local dealer or send us an email at warranty@rgnt-motorcycles.com if you have any problems with your RGNT bike.

Bike

Is it a manual or automatic motorcycle?

The RGNT Motorcycle is an automatic motorcycle.

What is the torque of the motorcycle?

The RGNT Motorcycles has a maximum torque of 300 Nm.

How many cubic capacity (cc) is the bikes?

Welcome to the future. It has no cc, it is an electric motorycle.

What kind of battery does the bike have?

The RGNT Motorcycle battery is a custom Li-Ion batterypack, 88 Volts.

What is the difference between the No.1 Classic and the Scrambler?

The No.1 Classic is built to provide the rider with a comfortable experience while embracing freedom. The Classic No.1 equals timeless, sporty elegance. Add your own touch to the bike by choosing colour of the tank, grips, saddle and more.

The Scrambler is the perfect combination of city life together with more venturous challenges. The tires and rims enjoy paved roads as much as gravel and mud. This bike is limited to one design. A design to fit the more adventurous rider.

What features are in the HMI and what does could connectivity mean?

The features found in the HMI are speedometer, map view, light settings and more. Connectivity means that the bike is connected by 4G and GPS thus giving the user many functions such as advanced vehicle health and service functions.

How long does it take to charge the battery and how do I charge the bike?

Go from 0-100% to fully charged in 6.5 hours but charges 20-80% in 3,5 hours. Just plug it in. RGNT bikes are compatible with all standard outlets.

What can I do to maintain best possible battery health?

We recommend to always charge the motorcycle as soon as possible when when reaching 0% battery level. It is important to charge the motorcycle to 100% battery level a minimum of 1 time in 25 days. This way you ensure the best possible battery health.

Is the motorcycle resistant to all types of weather conditions?

The motorcycle is approved according to the CE regulations and classified like any other motorcycle on the market. There is no danger of driving in the rain or having the motorcycle standing outdoors. However, storage outside for a longer period of time can cause wear and tear on the motorcycle. If you have the leather saddle as an option, it should be treated contoured with skincare. If you plan on charging your bike outside while raining, keep the charger in a dry environment while the wire is plugged in.

How does the battery/bike perform in hot and cold conditions?

In cold Motorcycle weather and hot summer the battery may need cut back the power output but in cold this will stop when the bike naturally heats up.

How do I store the bike for a long time?

Always charge the motorcycle to 100% battery level a minimum of 1 time in 25 days when long time storage. This way you ensure the best possible battery health. Do not leave the charger connected to the bike more than when you charge. Store the bike in garage if possible. If you store the bike outside, we recommend using a cover of some kind.

Community

How do I apply to become a RGNT Motorcycles dealer?

Send us an email to hello@rgnt-motorcycles.com with a presentation of your business, where you’re located and website. We will contact you as soon as possible!

How do I apply to become a RGNT Motorcycles supplier?

Contact our Purchasing department at purchase@rgnt-motorcycles.com with a presentation of your company and product in mind.

I want to collaborate with RGNT Motorcycles, how do I contact you?

At RGNT we are always interested in new collaborations. Send an email to press@rgnt-motorcycles.com with a short presentation of yourself and we will get back to you as soon as possible!

Where can I see more of RGNT Motorcycles?

To get behind-the-scenes footage, watch us on tour, read about the latest information or job openings make sure to follow us on Instagram , Facebook and LinkedIn

Still have questions?

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RGNT Motorcycles
Älvsåkersvägen 22, 434 96
Kungsbacka, Sweden

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